:root{color-scheme:dark;--bg:#0b0f19;--sidebar:#0d111c;--panel:#111723;--panel2:#141b28;--panel3:#182130;--line:#222c3b;--line-soft:#1c2532;--text:#ecf1f8;--muted:#8a97a9;--dim:#637185;--cyan:#10c8e8;--blue:#3183ff;--green:#10b981;--amber:#f5a623;--red:#ef4856;--violet:#9b82ff;--shadow:0 14px 40px #0005;--font:'DM Sans',Inter,system-ui,sans-serif;--mono:'DM Mono',monospace}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--bg);color:var(--text);font:13px/1.45 var(--font);min-width:340px}button,input,select{font:inherit}button{color:inherit;cursor:pointer}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:2px solid var(--cyan);outline-offset:2px}.login-dialog{width:min(400px,100%);padding:25px}.login-brand{display:flex;align-items:center;gap:9px;margin-bottom:27px;font-size:15px}.login-brand>strong span{color:var(--cyan)}.login-brand .brand-mark{width:32px;height:32px}.login-dialog h2{font-size:21px}.login-dialog>p{margin-bottom:20px}.login-dialog label{font-size:10px}.login-dialog input{height:39px;font-size:11px}.login-submit{width:100%;height:38px;font-size:11px;margin-top:2px}.login-help{display:block;text-align:center;margin-top:14px;font-size:8px;color:#8290a2}.login-error{padding:9px 10px;background:#351c22;border:1px solid #62323a;color:#ff9b9f;border-radius:4px;font-size:9px;margin-bottom:12px}.conversation-back{display:none!important}.app-shell{min-height:100vh}.sidebar{width:248px;position:fixed;z-index:20;inset:0 auto 0 0;height:100vh;height:100dvh;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#334155 transparent;background:var(--sidebar);border-right:1px solid var(--line-soft);padding:19px 13px 13px;display:flex;flex-direction:column}.brand{display:flex;gap:10px;align-items:center;padding:0 8px 27px}.brand-mark{width:35px;height:35px;border-radius:10px;background:linear-gradient(145deg,#062f44,#0b1f31);border:1px solid #15516a;display:grid;place-items:center;color:var(--cyan)}.brand-mark svg{width:27px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}.brand-copy{display:grid;line-height:1.1}.brand-copy strong{font-size:16px;letter-spacing:-.55px}.brand-copy strong span{color:var(--cyan)}.brand-copy small{font:8px var(--mono);letter-spacing:1.2px;color:var(--muted);margin-top:5px}.workspace-label,.nav-label{font-size:9px;font-weight:700;letter-spacing:1px;color:#657286;padding:0 9px;margin:0 0 9px}.tenant-picker{height:54px;width:100%;display:flex;align-items:center;text-align:left;gap:9px;border:1px solid var(--line);background:var(--panel);border-radius:7px;padding:7px 8px;margin-bottom:25px}.tenant-avatar{display:grid;place-items:center;width:32px;height:32px;border-radius:6px;background:#162d40;color:#65cbed;font-size:10px;font-weight:700}.tenant-copy,.profile-copy{display:grid;min-width:0;flex:1}.tenant-copy strong,.profile-copy strong{font-size:11px;font-weight:600}.tenant-copy small,.profile-copy small{font-size:10px;color:var(--muted);margin-top:2px}.chevron{color:var(--muted);font-size:15px}.main-nav{display:grid;gap:3px;margin-bottom:22px}.nav-item{display:flex;align-items:center;gap:11px;color:#9aa6b7;padding:9px 10px;border-radius:5px;font-size:12px;transition:background .16s,color .16s}.nav-item:hover{background:var(--panel);color:var(--text)}.nav-item.active{color:#8adfff;background:#102533;box-shadow:inset 2px 0 #19c5ed}.nav-icon{width:17px;text-align:center;color:#78879b;font-size:17px;line-height:1}.nav-item.active .nav-icon{color:var(--cyan)}.nav-count{margin-left:auto;background:#202a39;color:#aab5c4;padding:1px 6px;border-radius:9px;font-size:9px;font-family:var(--mono)}.critical-count{background:#482127;color:#ff8c91}.secondary-label{margin-top:0}.sidebar-spacer{flex:0 0 14px;min-height:14px}.integration-card{padding:11px 10px 9px;border:1px solid var(--line-soft);border-radius:7px;background:#0f1520;margin-bottom:12px}.integration-head{display:flex;align-items:center;gap:7px;padding-bottom:7px;font-size:10px}.integration-head strong{font-size:10px}.all-good{margin-left:auto;color:var(--green);font:9px var(--mono)}.live-dot,.green-dot,.amber-dot,.red-dot{display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--green);box-shadow:0 0 8px #10b98166}.integration-row{display:flex;align-items:center;gap:7px;padding:4px 0;color:#9aa6b7;font-size:10px}.integration-logo{width:17px;height:17px;border-radius:4px;display:grid;place-items:center;font-weight:700;font-size:9px}.snow{color:#63b4ff;background:#172b43}.wa{color:#42d69b;background:#17372f}.pager{color:#ffac5f;background:#362617}.tiny-check{margin-left:auto;color:var(--green);font-size:12px}.profile-card{display:flex;align-items:center;gap:9px;text-align:left;background:none;border:0;border-top:1px solid var(--line-soft);padding:12px 6px 0}.profile-avatar,.top-avatar{display:grid;place-items:center;border-radius:50%;background:linear-gradient(145deg,#396c99,#7153aa);color:#eff7ff;font-size:10px;font-weight:700;width:30px;height:30px}.main-area{margin-left:248px;min-height:100vh}.topbar{height:57px;position:sticky;top:0;z-index:10;background:color-mix(in srgb,var(--bg) 94%,transparent);backdrop-filter:blur(15px);border-bottom:1px solid var(--line-soft);display:flex;align-items:center;justify-content:space-between;padding:0 30px}.breadcrumbs{display:flex;gap:10px;align-items:center;color:var(--muted);font-size:11px}.breadcrumbs strong{color:#dbe2ec;font-weight:500}.crumb-slash{color:#4e5a6c}.topbar-actions{display:flex;align-items:center;gap:17px}.search-trigger{width:302px;height:32px;border:1px solid var(--line);background:var(--panel);border-radius:5px;display:flex;align-items:center;gap:8px;padding:0 9px;color:#8190a3;text-align:left;font-size:10px}.search-glass{font-size:17px}.search-trigger kbd,.command-search kbd{margin-left:auto;font:9px var(--mono);color:#8692a4;background:#1b2431;border:1px solid #2d3747;border-radius:3px;padding:2px 5px}.system-pill{font-size:10px;color:#9daab8;display:flex;align-items:center;gap:7px}.system-pill .live-dot{width:6px;height:6px}.icon-button{border:0;background:transparent;color:#97a5b8;font-size:17px;width:26px;height:28px;display:inline-grid;place-items:center;border-radius:5px}.icon-button:hover{background:var(--panel2);color:var(--text)}.notification-button{position:relative;font-size:19px}.notification-button i{width:5px;height:5px;background:var(--red);border-radius:50%;position:absolute;right:3px;top:3px;box-shadow:0 0 6px #ef4856}.top-divider{height:20px;border-left:1px solid var(--line)}.theme-button{font-size:17px}.top-avatar{border:1px solid #52668c;width:27px;height:27px}.mobile-header{display:none}.content-area{padding:26px 30px 12px;max-width:1660px;margin:0 auto}.view-section{display:none;animation:fade-in .2s ease}.view-section.active-view{display:block}@keyframes fade-in{from{opacity:.45;transform:translateY(3px)}to{opacity:1;transform:none}}.page-heading{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:21px;gap:18px}.eyebrow{color:#78a8bc;font:9px var(--mono);letter-spacing:.65px;display:flex;align-items:center;gap:7px;margin-bottom:7px}.pulse-dot{width:6px;height:6px;background:var(--green);border-radius:50%;box-shadow:0 0 0 3px #10b9811a,0 0 8px #10b98177;display:inline-block}.heading-dot{color:#526075}.page-heading h1{font-size:23px;letter-spacing:-.6px;margin:0 0 4px;font-weight:600}.page-heading p{margin:0;color:var(--muted);font-size:11px}.heading-actions{display:flex;align-items:center;gap:8px}.button{height:32px;padding:0 11px;border:1px solid var(--line);border-radius:5px;background:var(--panel);font-size:10px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:7px;white-space:nowrap;transition:.15s}.button:hover{border-color:#40516a;background:var(--panel2)}.button.primary{border-color:#0788ad;background:linear-gradient(180deg,#087caa,#08648e);color:#e9fbff;box-shadow:0 3px 10px #087aa328}.button.primary:hover{background:linear-gradient(180deg,#0995c3,#0874a2)}.button.secondary{color:#bbc5d2}.button.secondary span{font-size:15px}.alert-banner{min-height:54px;background:linear-gradient(90deg,#31171e,#21171d 62%,#181720);border:1px solid #5c2931;border-radius:6px;display:flex;align-items:center;gap:12px;padding:8px 12px;margin-bottom:16px;box-shadow:0 3px 16px #19090c44}.alert-symbol{width:21px;height:21px;border-radius:50%;display:grid;place-items:center;background:#672b32;color:#ff9b9c;font-weight:700;font-size:12px;flex:none}.alert-copy{display:grid;gap:2px;flex:1}.alert-copy strong{font-size:11px;color:#ffb0b0}.alert-copy span{font-size:10px;color:#d0a8aa}.alert-copy b{color:#f0d0d0;font-weight:600}.mono{font-family:var(--mono);font-variant-numeric:tabular-nums}.alert-duration{font-size:9px;color:#ba868a}.alert-action{background:none;border:0;color:#ff999d;font-size:10px;font-weight:600;white-space:nowrap}.alert-action span,.text-link span{font-size:14px;margin-left:5px}.alert-close{border:0;background:none;color:#a8787c;font-size:17px;padding:0 3px}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px}.metric-card,.monitor-stat{position:relative;background:var(--panel);border:1px solid var(--line);border-radius:6px;padding:13px 14px 11px;min-width:0}.metric-top{display:flex;align-items:center;justify-content:space-between;color:#a1adbd;font-size:10px}.metric-icon{width:25px;height:25px;display:grid;place-items:center;border-radius:6px;font-size:15px;background:#0b242b;color:var(--cyan)}.metric-icon.green{color:var(--green);background:#102720}.metric-icon.red{color:#f26c72;background:#2b171d}.metric-icon.blue{color:#58a1ff;background:#152238}.metric-icon.violet{color:var(--violet);background:#231d38}.metric-icon.amber-icon{color:var(--amber);background:#352819}.metric-value{font:500 25px var(--mono);letter-spacing:-1.5px;margin:8px 0 5px;color:#f2f6fb;white-space:nowrap}.metric-unit{font:11px var(--font);letter-spacing:0;color:#9aa7b7;margin-left:3px}.metric-context{font:9px var(--font);letter-spacing:0;margin-left:10px;color:#a0aaba}.metric-context i{display:inline-block;width:5px;height:5px;border-radius:50%;vertical-align:middle;margin-right:4px}.severity-dot{background:var(--red)}.metric-foot{display:flex;align-items:center;gap:6px;font-size:9px;color:#718095;min-height:15px}.trend-up{color:#30c793}.muted-value{color:#d1a7aa}.amber-text{color:#e9ad49}.sparkline{width:82px;height:25px;margin-left:auto;overflow:visible;fill:none;stroke-width:1.5;stroke-linecap:round;stroke-linejoin:round}.green-line{stroke:#12c68e}.red-line{stroke:#e25564}.blue-line{stroke:#42a3ef}.mini-progress{height:4px;width:77px;margin-left:auto;background:#263240;border-radius:4px;overflow:hidden}.mini-progress span{height:100%;display:block;background:var(--violet);border-radius:4px}.dashboard-grid{display:grid;grid-template-columns:minmax(0,1.72fr) minmax(300px,1fr);gap:13px;margin-bottom:14px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:6px;min-width:0}.traffic-panel,.status-panel{min-height:294px}.panel-heading{display:flex;justify-content:space-between;align-items:flex-start;padding:14px 15px 0;gap:10px}.panel-heading h2{font-size:12px;font-weight:600;margin:0 0 3px}.panel-heading p{font-size:9px;color:var(--muted);margin:0}.chart-controls{display:flex;align-items:center;gap:13px}.legend{display:flex;gap:11px;color:#98a6b7;font-size:9px}.legend span{display:flex;gap:5px;align-items:center}.legend-dot{width:6px;height:6px;border-radius:50%;background:#16c3db}.legend-dot.violet-dot{background:#9375fc}.select-control{height:28px;padding:0 9px;border:1px solid var(--line);border-radius:4px;background:var(--panel2);color:#aab5c4;font-size:9px;outline:none}.chart-summary{display:flex;gap:34px;margin:16px 15px 1px}.chart-summary>div{display:grid;gap:2px}.summary-label{font:8px var(--mono);letter-spacing:.4px;color:#78879a}.chart-summary strong{font:15px var(--mono);color:#e5ecf5}.chart-summary small{font:9px var(--font);color:#93a0b0}.traffic-chart{height:150px;padding:0 15px 17px 53px;display:flex}.chart-y-labels{width:39px;display:flex;flex-direction:column;justify-content:space-between;padding:4px 4px 17px 0;text-align:right;color:#667588;font:8px var(--mono)}.chart-plot{position:relative;flex:1}.chart-gridlines{position:absolute;inset:4px 0 18px;display:flex;flex-direction:column;justify-content:space-between}.chart-gridlines i{border-top:1px dashed #26313e}.chart-plot svg{position:absolute;inset:4px 0 17px;width:100%;height:calc(100% - 21px);overflow:visible}.area-cyan,.area-violet{stroke:none}.area-cyan{fill:url(#fill-cyan)}.area-violet{fill:url(#fill-violet)}.line-cyan,.line-violet{fill:none;stroke-width:1.7;vector-effect:non-scaling-stroke}.line-cyan{stroke:#14c8e2}.line-violet{stroke:#967afa}.chart-crosshair{stroke:#53cde0;stroke-dasharray:3 3;stroke-opacity:.48;vector-effect:non-scaling-stroke}.chart-point{fill:#1bd1e9;stroke:#111723;stroke-width:2;vector-effect:non-scaling-stroke}.chart-tooltip{position:absolute;z-index:2;top:-6px;left:66%;border:1px solid #2d4051;background:#111c29e8;padding:5px 7px;border-radius:4px;display:grid;box-shadow:var(--shadow);font-size:8px}.chart-tooltip strong{font:10px var(--mono);color:#d9faff}.chart-tooltip span{color:#8494a8}.chart-x-labels{position:absolute;bottom:0;left:0;right:0;display:flex;justify-content:space-between;color:#718095;font:8px var(--mono)}.status-panel .panel-heading{align-items:center}.text-link{border:0;background:none;color:#55bde1;font-size:9px;white-space:nowrap}.text-link:hover{color:#8edfff}.region-summary{display:flex;gap:15px;padding:14px 15px 9px;color:#96a2b2;font-size:9px;border-bottom:1px solid var(--line-soft);margin-top:12px}.region-summary span{display:flex;align-items:center;gap:6px}.region-summary .green-dot,.region-summary .amber-dot{width:5px;height:5px}.amber-dot{background:var(--amber);box-shadow:0 0 8px #f5a62355}.red-dot{background:var(--red);box-shadow:0 0 8px #ef485655}.region-list{padding:0 15px}.region-row{display:flex;align-items:center;gap:9px;padding:11px 0;border-bottom:1px solid var(--line-soft)}.region-icon{height:26px;width:26px;border-radius:6px;background:#172332;display:grid;place-items:center;color:#79aac6}.region-info{display:grid;gap:2px;min-width:110px;flex:1}.region-info strong{font-size:10px;font-weight:500}.region-info small{font-size:8px;color:#7d8b9e}.region-health{width:65px;display:grid;gap:4px;text-align:right}.region-health b{font:9px var(--mono);color:#c7d0dc;font-weight:400}.health-bar{display:block;height:3px;border-radius:4px;background:#293542;overflow:hidden}.health-bar i{display:block;height:100%;background:var(--green);border-radius:4px}.region-row.degraded .health-bar i{background:var(--amber)}.region-row>.green-dot,.region-row>.amber-dot{width:6px;height:6px}.panel-footnote{display:flex;align-items:center;gap:7px;padding:10px 15px;color:#718095;font-size:8px}.panel-footnote .live-dot{width:5px;height:5px}.lower-grid{display:grid;grid-template-columns:minmax(0,1.72fr) minmax(300px,1fr);gap:13px}.incidents-panel,.activity-panel{min-height:300px}.incidents-panel .panel-heading,.activity-panel .panel-heading{padding-bottom:12px}.table-wrap{overflow:auto;width:100%}table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap}thead th{height:29px;background:#0f1520;border-top:1px solid var(--line-soft);border-bottom:1px solid var(--line);color:#738196;font:8px var(--mono);letter-spacing:.35px;padding:0 11px}tbody td{padding:9px 11px;border-bottom:1px solid var(--line-soft);font-size:9px;color:#a9b4c2}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#161f2b}.priority-tag{display:inline-flex;align-items:center;justify-content:center;min-width:24px;height:15px;padding:0 4px;border-radius:3px;font:8px var(--mono);margin-right:7px}.p1{background:#3d1d24;color:#ff8188;border:1px solid #672b34}.p2{background:#3b2b17;color:#f5bb59;border:1px solid #59411e}.p3{background:#1c2937;color:#8ab8eb;border:1px solid #2c4055}.p4{background:#222832;color:#abb6c4;border:1px solid #333c49}.ticket-link{color:#60c9e9;font:9px var(--mono);margin-right:7px}.ticket-title{color:#c6ced8}.service-name{display:block;color:#c8d1de;font:9px var(--mono)}.table-sub{display:block;color:#7a889c;font-size:8px;margin-top:2px}.assignee{display:flex;align-items:center;gap:6px}.avatar{font-style:normal;width:19px;height:19px;border-radius:50%;display:inline-grid;place-items:center;font:7px var(--font);font-weight:700;color:white;flex:none}.a1{background:#845e8d}.a2{background:#477b9c}.a3{background:#986447}.a4{background:#4f8877}.a5{background:#5f71a7}.a6{background:#716c9b}.sla-danger,.sla-warn,.sla-ok{font-size:9px}.sla-danger{color:#ff777d}.sla-warn{color:#efb44c}.sla-ok{color:#81c6a5}.status-badge{display:inline-flex;align-items:center;gap:5px;border-radius:9px;padding:3px 7px;font-size:8px}.status-badge i{width:5px;height:5px;border-radius:50%;background:currentColor}.investigating{background:#34202a;color:#ef8d9d}.progress{background:#17293a;color:#76b2e6}.acknowledged{background:#2d291e;color:#e4b75e}.operational{background:#142a23;color:#69c7a0}.degraded{background:#332a1d;color:#e4b04f}.critical{background:#3a1e25;color:#f0757b}.activity-panel .panel-heading{align-items:center}.more-button{font-size:15px}.activity-list{padding:3px 15px 0}.activity-item{display:flex;gap:9px;padding:10px 0;border-bottom:1px solid var(--line-soft)}.activity-icon{width:22px;height:22px;border-radius:6px;display:grid;place-items:center;flex:none;font-size:10px}.alert-activity{background:#371c24;color:#ff7c83}.assign-activity{background:#172b3a;color:#68b8e8}.chat-activity{background:#17372e;color:#56d39b}.good-activity{background:#172b25;color:#58c994}.activity-item>div{min-width:0;flex:1}.activity-item p{display:flex;align-items:center;gap:6px;margin:0 0 2px;font-size:9px}.activity-item p strong{font-weight:600;color:#cbd3dd}.activity-ref{font-size:8px;color:#67b8d5}.activity-item small{display:block;color:#8693a5;font-size:8px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.activity-item time{display:block;color:#647286;font-size:8px;margin-top:3px}.full-width-link{width:100%;border:0;border-top:1px solid var(--line-soft);background:none;color:#67c0df;padding:10px 14px;text-align:left;font-size:9px}.full-width-link span{float:right}.page-footer{display:flex;justify-content:space-between;align-items:center;padding:15px 1px 4px;color:#69788c;font-size:8px}.page-footer .live-dot{width:5px;height:5px;margin-right:4px}.footer-sep{padding:0 6px;color:#465365}.mobile-brand{font-size:11px;letter-spacing:1px;font-weight:700}.mobile-brand span{color:var(--cyan)}

/* Incidents */
.incident-toolbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:11px;gap:10px}.filter-chips{display:flex;gap:4px;overflow:auto}.filter-chip{height:28px;border:1px solid transparent;border-radius:4px;background:none;color:#9aa6b5;padding:0 10px;font-size:9px;white-space:nowrap}.filter-chip b{font:9px var(--mono);color:#8290a2;margin-left:5px}.filter-chip.active{border-color:#31576b;background:#102530;color:#a3e7f4}.filter-chip.active b{color:#93dceb}.filter-chip .red-num{color:#ff8589}.toolbar-right{display:flex;align-items:center;gap:7px}.incidents-full-panel{overflow:hidden}.incidents-full-panel table{min-width:1000px}.incidents-full-panel thead th{height:36px}.incidents-full-panel tbody td{padding:12px 11px}.incidents-full-panel tbody td:first-child{width:31px}.incidents-full-panel input[type=checkbox]{accent-color:var(--cyan)}.source-pill{display:inline-block;border-radius:3px;padding:3px 5px;background:#182636;color:#a0b5c7;font-size:8px}.whatsapp-source{background:#163027;color:#6dd2a5}.table-pagination{height:42px;padding:0 14px;display:flex;align-items:center;justify-content:space-between;color:#8290a2;font-size:9px;border-top:1px solid var(--line-soft)}.table-pagination b{color:#cbd4df;font-weight:500}.table-pagination>div{display:flex;align-items:center;gap:4px}.table-pagination button{width:23px;height:23px;border:1px solid var(--line);background:var(--panel2);border-radius:4px;color:#99a6b7;font-size:9px}.table-pagination button:disabled{opacity:.4}.table-pagination button.page-active{background:#103247;border-color:#1e627b;color:#76d7ee}.table-pagination>div span{padding:0 3px}.kanban-board{display:grid;grid-template-columns:repeat(4,minmax(210px,1fr));gap:10px;overflow:auto;align-items:start}.hidden{display:none!important}.kanban-column{background:#0e141e;border:1px solid var(--line-soft);border-radius:6px;padding:0 8px 9px;min-height:260px}.kanban-head{height:42px;display:flex;align-items:center;gap:8px;padding:0 3px;font-size:10px;color:#c4ceda}.kanban-head>b{font:9px var(--mono);color:#8492a3}.column-dot{width:6px;height:6px;border-radius:50%;display:inline-block}.red-bg{background:var(--red)}.blue-bg{background:#48a8ed}.amber-bg{background:var(--amber)}.green-bg{background:var(--green)}.column-menu{margin-left:auto;font-size:15px;color:#7e8a9c}.kanban-card{background:var(--panel);border:1px solid var(--line);border-radius:5px;padding:10px;margin-bottom:7px;cursor:pointer}.kanban-card:hover{border-color:#3a4d62}.critical-card{border-left:2px solid var(--red)}.kanban-card>div:first-child{display:flex;align-items:center}.card-id{font-size:8px;color:#93a3b7}.card-age{margin-left:auto;color:#758397;font:8px var(--mono)}.kanban-card h3{font-size:10px;color:#d7dfe9;font-weight:500;margin:9px 0 4px}.kanban-card p{margin:0;color:#8795a7;font:8px var(--mono)}.kanban-card-foot{display:flex;align-items:center;justify-content:space-between;border-top:1px solid var(--line-soft);margin-top:10px;padding-top:8px}.kanban-card-foot .avatar{width:20px;height:20px}.kanban-card-foot .sla-danger,.kanban-card-foot .sla-warn,.kanban-card-foot .sla-ok{font-size:8px}.kanban-empty{margin-top:4px;border:1px dashed #283342;border-radius:4px;padding:15px 9px;color:#69778a;font-size:9px;text-align:center}.resolved-card{opacity:.7}.resolved-text{font-size:8px;color:#71c99d}.selected-toggle{color:#89d8e9!important;border-color:#31576b!important;background:#102530!important}

/* Conversations */
.conversation-layout{height:min(650px,calc(100vh - 175px));min-height:500px;display:grid;grid-template-columns:245px minmax(300px,1fr) 225px;overflow:hidden}.conversation-list{border-right:1px solid var(--line);min-width:0}.conversation-list-head{padding:14px 12px 10px;display:flex;align-items:center;justify-content:space-between;font-size:10px}.unread-count{font-size:8px;color:#63d3a6;background:#153027;padding:3px 6px;border-radius:9px}.conversation-search{margin:0 9px 10px;height:28px;display:flex;align-items:center;gap:7px;padding:0 8px;border:1px solid var(--line);background:var(--panel2);border-radius:4px;color:#8291a4}.conversation-search span{font-size:8px}.conversation-filters{display:flex;padding:0 8px 8px;gap:3px;border-bottom:1px solid var(--line-soft)}.conversation-filters button{border:0;background:none;padding:5px 6px;color:#8290a2;font-size:8px;white-space:nowrap;border-radius:3px}.conversation-filters button.active{color:#80d7e8;background:#132a34}.conversation-filters b{font:8px var(--mono);margin-left:3px}.conversation-person{display:flex;align-items:flex-start;gap:8px;padding:11px 10px;border-bottom:1px solid var(--line-soft);cursor:pointer;position:relative}.conversation-person:hover{background:#151e2a}.conversation-person.active-conversation{background:#17212d;border-left:2px solid var(--cyan);padding-left:8px}.contact-avatar{width:29px;height:29px;flex:none;border-radius:50%;display:grid;place-items:center;color:#e9f8f4;font-size:9px;font-weight:600}.contact-green{background:#316e5a}.contact-violet{background:#675794}.contact-amber{background:#936d42}.contact-blue{background:#436b91}.contact-main{min-width:0;flex:1}.contact-main>div{display:flex;align-items:center;justify-content:space-between;gap:4px}.contact-main strong{font-size:9px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-main time{font:8px var(--mono);color:#78879a}.contact-main p{margin:4px 0 5px;color:#9aa6b4;font-size:8px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-ticket{font:7px var(--mono);color:#63bfdf}.bot-ticket{color:#b18aff}.resolved-contact{color:#66c994}.unread-dot{position:absolute;right:10px;bottom:15px;width:5px;height:5px;background:var(--cyan);border-radius:50%}.chat-area{min-width:0;display:flex;flex-direction:column}.chat-head{height:54px;padding:0 13px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line-soft)}.chat-customer{display:flex;align-items:center;gap:8px}.chat-customer>div{display:grid;gap:2px}.chat-customer strong{font-size:10px}.chat-customer small{font-size:8px;color:#8d9aab}.chat-head-actions{display:flex;gap:10px;align-items:center}.assigned-label{display:flex;align-items:center;gap:5px;font-size:8px;color:#a0adbc}.assigned-label .avatar{width:18px;height:18px}.chat-context{height:31px;background:#121c28;display:flex;align-items:center;gap:6px;padding:0 13px;color:#9ca9b8;font-size:8px}.chat-context a{color:#64c6e6;font-family:var(--mono)}.chat-context .priority-tag{height:13px;font-size:7px;margin:0}.chat-messages{flex:1;padding:12px 18px;display:flex;flex-direction:column;gap:11px;overflow:auto}.date-divider{text-align:center;color:#768599;font-size:8px;margin-bottom:3px}.date-divider span{background:var(--panel);padding:0 8px}.message{max-width:78%;padding:8px 10px;border-radius:7px;position:relative}.message p{font-size:9px;line-height:1.55;margin:0 0 4px}.message time{display:block;text-align:right;font:7px var(--mono);color:#8393a6}.message time span{color:#63cae5;margin-left:3px}.incoming{align-self:flex-start;background:#1b2532;border:1px solid #293543;border-top-left-radius:2px}.outgoing{align-self:flex-end;background:#103449;border:1px solid #1a536b;border-top-right-radius:2px}.incoming p{color:#d4dce5}.outgoing p{color:#d5edf4}.bot-note{align-self:center;background:#191c2a;border:1px solid #35304d;color:#a99ad6;padding:7px 9px;border-radius:5px;font-size:8px}.bot-note>span{color:#c0a5ff;margin-right:5px}.bot-note b{color:#d3c2ff}.chat-composer{display:flex;align-items:center;gap:7px;padding:9px 11px;border-top:1px solid var(--line-soft)}.chat-composer input{height:31px;flex:1;min-width:0;border:1px solid var(--line);border-radius:4px;background:#0e141f;color:var(--text);padding:0 9px;font-size:9px;outline:none}.chat-composer input::placeholder{color:#67768a}.composer-tool,.send-button{width:26px;height:26px;border:0;border-radius:4px;background:none;color:#8f9caf;font-size:16px}.send-button{background:#087aa2;color:#fff;font-weight:700}.customer-context{border-left:1px solid var(--line);padding:0 11px;min-width:0}.context-head{height:54px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line-soft)}.context-head strong{font-size:9px}.customer-profile{text-align:center;padding:17px 0 12px;border-bottom:1px solid var(--line-soft)}.customer-large-avatar{width:42px;height:42px;margin:auto;display:grid;place-items:center;border-radius:50%;background:#316e5a;color:#ddfff2;font-size:12px;font-weight:600}.customer-profile h3{font-size:10px;margin:8px 0 3px}.customer-type{font:7px var(--mono);color:#69c6a3;letter-spacing:.4px}.customer-profile p{font-size:8px;color:#8492a5;margin:5px 0 0}.context-section{padding:12px 0;border-bottom:1px solid var(--line-soft)}.context-label{display:block;color:#738196;font:7px var(--mono);letter-spacing:.6px;margin-bottom:9px}.context-asset{display:flex;align-items:center;gap:7px}.asset-icon{width:25px;height:25px;border-radius:5px;background:#172c39;color:#57c3e0;display:grid;place-items:center;font-size:15px}.context-asset>div{display:grid;gap:2px}.context-asset strong{font:8px var(--mono);color:#c5d1dd}.context-asset small{font-size:7px;color:#8492a4}.asset-status{font-size:8px;color:#dfaf5e;padding:8px 0 0 1px}.asset-status .amber-dot{margin-right:5px;width:5px;height:5px}.context-ticket{display:flex;align-items:center;gap:5px}.context-ticket .priority-tag{margin:0}.context-ticket>span:nth-child(2){display:grid;gap:2px;flex:1}.context-ticket b{font:8px var(--mono);color:#6ac9e9}.context-ticket small{font-size:7px;color:#93a0af}.context-ticket>span:last-child{color:#6a778a}.channel-metrics{display:grid;gap:7px}.channel-metrics span{display:flex;justify-content:space-between;color:#8795a7;font-size:8px}.channel-metrics b{color:#d3dce6;font:8px var(--mono);font-weight:400}.green-text{color:#62ca98!important}

/* Monitoring and topology */
.monitor-stat-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:11px;margin-bottom:13px}.monitor-stat{padding:12px 13px}.monitor-stat>span{display:block;font-size:9px;color:#9aa7b6}.monitor-stat strong{display:block;margin:9px 0 7px;font:500 22px var(--mono);color:#edf3f8;letter-spacing:-1px}.monitor-stat strong i{font:10px var(--font);color:#98a5b4;letter-spacing:0}.monitor-stat small{font-size:8px;color:#8492a5}.monitor-stat small .green-dot,.monitor-stat small .amber-dot{width:5px;height:5px;margin-right:4px}.monitor-grid{display:grid;grid-template-columns:minmax(0,1.8fr) minmax(290px,1fr);gap:13px}.device-panel .panel-heading,.alert-list-panel .panel-heading{padding-bottom:13px}.device-panel .table-wrap{border-top:1px solid var(--line-soft)}.device-panel table{min-width:760px}.device-panel tbody td{padding:12px 10px}.device-name{display:flex;align-items:center;gap:7px}.device-symbol{width:25px;height:25px;display:grid;place-items:center;border-radius:5px;font-style:normal;font-size:13px}.device-symbol.router{background:#2c2028;color:#ef7882}.device-symbol.switch{background:#18263a;color:#77aef0}.device-symbol.olt{background:#1c2b28;color:#6bc9a3}.device-symbol.firewall{background:#29243b;color:#aa95fa}.device-symbol.fiber{background:#332918;color:#e7b75f}.device-name>span{display:grid;gap:2px}.device-name b{font:8px var(--mono);color:#cbd5e0}.device-name small{font:7px var(--mono);color:#7f8da0}.resource-bar{display:inline-block;vertical-align:middle;width:40px;height:4px;border-radius:4px;background:#283442;margin-right:4px;overflow:hidden}.resource-bar i{height:100%;background:var(--amber);display:block}.device-panel td>small{color:#718095;font-size:7px}.alert-total{font:8px var(--mono);color:#e79260;background:#37291c;padding:4px 6px;border-radius:4px}.network-alert{position:relative;display:flex;gap:9px;padding:12px 12px 12px 16px;border-top:1px solid var(--line-soft);min-height:75px}.severity-stripe{position:absolute;inset:12px auto 12px 0;width:2px;border-radius:2px}.critical-stripe{background:var(--red)}.warning-stripe{background:var(--amber)}.network-alert>div{flex:1}.network-alert>div>div{display:flex;align-items:center;gap:6px;margin-bottom:5px}.network-alert time{margin-left:auto;font:7px var(--mono);color:#79879a}.network-alert .priority-tag{font-size:7px;min-width:0;height:13px;margin:0}.network-alert strong{display:block;font-size:9px;font-weight:500;color:#d0d9e3;margin-bottom:3px}.network-alert small{display:block;font:7px var(--mono);color:#8290a2}.topology-toolbar{padding:8px 12px;display:flex;align-items:center;justify-content:space-between;margin-bottom:11px}.topology-legend{display:flex;align-items:center;gap:15px;color:#a0acbb;font-size:9px}.topology-legend span{display:flex;align-items:center;gap:6px}.topology-legend i{width:6px;height:6px}.topology-toolbar>div:last-child{display:flex;gap:5px}.line-swatch{height:1px;width:13px;background:#63a8be}.topology-canvas{height:560px;position:relative;overflow:hidden;background:#0e141e}.map-grid{position:absolute;inset:0;background-image:linear-gradient(#22303e33 1px,transparent 1px),linear-gradient(90deg,#22303e33 1px,transparent 1px);background-size:32px 32px;opacity:.7}.topology-lines{position:absolute;width:100%;height:100%;inset:0}.topology-lines path{fill:none;stroke:#357486;stroke-width:1.5;stroke-dasharray:5 4;vector-effect:non-scaling-stroke;opacity:.8}.topology-lines path.degraded-link{stroke:var(--amber);stroke-dasharray:3 4}.topology-lines path.critical-link{stroke:var(--red);stroke-width:2}.topo-node{position:absolute;width:175px;min-height:69px;background:#151e2a;border:1px solid #304153;border-radius:6px;padding:9px 9px 8px 35px;display:grid;gap:3px;box-shadow:0 5px 15px #0004;z-index:1}.topo-node::before{content:"";position:absolute;left:-4px;top:14px;width:6px;height:6px;border-radius:50%;background:var(--green);box-shadow:0 0 8px currentColor}.topo-node.node-core::before{background:var(--red)}.topo-node.node-mty::before,.topo-node.node-cdmx::before,.topo-node.node-customer::before{background:var(--amber)}.topo-node .node-icon{position:absolute;left:9px;top:10px;font-size:16px;color:#72bbd3}.topo-node.node-core .node-icon{color:#f07980}.topo-node strong{font:8px var(--mono);color:#d6e0ea}.topo-node>small{font-size:7px;color:#8d9cae}.node-health{font-size:7px;margin-top:2px}.critical-health{color:#f18489}.degraded-health{color:#e4b25f}.healthy{color:#63cb9b}.node-internet{left:calc(50% - 87px);top:5%}.node-core{left:calc(50% - 87px);top:27%;border-color:#63323a}.node-mty{left:calc(23% - 87px);top:51%}.node-cdmx{left:calc(77% - 87px);top:51%}.node-gdl{left:calc(34% - 87px);top:76%}.node-qro{left:calc(60% - 87px);top:76%}.node-customer{left:calc(88% - 87px);top:76%}.topology-help{position:absolute;left:12px;bottom:11px;font-size:8px;color:#728196}.topology-help span{padding:0 5px;color:#465366}.topology-selection{position:absolute;right:12px;top:12px;width:215px;padding:12px;background:#151e2a;border:1px solid #334457;border-radius:6px;z-index:2;box-shadow:var(--shadow)}.selection-close{position:absolute;right:9px;top:6px;background:none;border:0;color:#8896a8;font-size:16px}.topology-selection .context-label{margin:0 0 7px}.topology-selection h3{font:9px var(--mono);margin:0 0 3px;color:#e0e8f0}.topology-selection>.mono{font-size:7px;color:#8593a6}.selection-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:5px;margin:12px 0;padding:9px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.selection-stats span{display:grid;gap:4px;color:#8492a4;font-size:7px}.selection-stats b{font:9px var(--mono);color:#d1dbe5}.selection-stats .red-text{color:#f0787e}.topology-selection .button{width:100%;font-size:8px}

/* CMDB and support views */
.compact-metrics .metric-card{min-height:105px}.placeholder-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.placeholder-card{padding:16px;min-height:220px}.placeholder-card>h2{font-size:12px;margin:0 0 3px}.placeholder-card>p{font-size:9px;color:var(--muted);margin:0 0 17px}.oncall-person{display:flex;align-items:center;gap:8px;padding:8px 0;border-bottom:1px solid var(--line-soft)}.oncall-person>span:nth-child(2){display:grid;gap:2px;flex:1}.oncall-person b{font-size:9px;font-weight:500}.oncall-person small{font-size:8px;color:#8290a2}.oncall-person>.green-text{font-size:8px}.placeholder-card>.text-link{margin-top:13px;padding:0}.escalation-rule{display:flex;align-items:center;gap:7px;padding:9px 0;border-bottom:1px solid var(--line-soft);font-size:8px;color:#a9b4c1}.escalation-rule .priority-tag{margin:0}.escalation-rule span:nth-child(2){flex:1}.escalation-rule>b{font:8px var(--mono);color:#91a0b2;font-weight:400}.report-row{display:grid;grid-template-columns:120px 1fr 65px;gap:10px;align-items:center;margin:15px 0;font-size:8px;color:#a5b1c0}.report-row>b{font:8px var(--mono);text-align:right;color:#d0dae4}.report-bar{height:5px;border-radius:5px;background:#273341;overflow:hidden}.report-bar i{display:block;height:100%;background:linear-gradient(90deg,#0ea9d2,#18c98d);border-radius:5px}.rca-item{display:flex;align-items:center;gap:9px;padding:10px 0;border-bottom:1px solid var(--line-soft)}.rca-number{font:10px var(--mono);color:#6c8199}.rca-item>span:nth-child(2){display:grid;gap:3px;flex:1}.rca-item b{font-size:8px;font-weight:500;color:#cbd5df}.rca-item small{font-size:7px;color:#8492a4}.rca-item .priority-tag{margin:0}.statuspage-banner{display:flex;align-items:center;gap:12px;background:#11261e;border:1px solid #28513d;padding:15px;border-radius:6px;margin-bottom:13px}.statuspage-icon{width:29px;height:29px;background:#1c4935;color:#71d5a2;display:grid;place-items:center;border-radius:50%;font-size:15px}.statuspage-banner>div{flex:1}.statuspage-banner strong{font-size:11px;color:#a4e6bd}.statuspage-banner p{margin:3px 0 0;color:#779b86;font-size:8px}.status-components{padding-bottom:4px}.status-components .panel-heading{padding-bottom:13px}.status-component-row{display:flex;justify-content:space-between;align-items:center;padding:12px 15px;border-top:1px solid var(--line-soft);font-size:9px;color:#bbc6d3}.status-component-row>span:first-child{display:flex;align-items:center;gap:8px}.status-component-row i{width:6px;height:6px}.operational-label,.degraded-label{font-size:8px;color:#6fce9f}.degraded-label{color:#e0af55}

/* Overlays and theme */
.modal-backdrop{position:fixed;z-index:50;inset:0;background:#04070dd9;backdrop-filter:blur(4px);display:grid;place-items:start center;padding:15vh 16px 24px}.command-modal,.new-ticket-dialog{width:min(550px,100%);border:1px solid #344254;background:#131a25;border-radius:8px;box-shadow:0 24px 90px #0009;overflow:hidden}.command-search{height:49px;display:flex;align-items:center;padding:0 14px;gap:10px;border-bottom:1px solid var(--line);color:#8e9eb2}.command-search>span{font-size:19px}.command-search input{flex:1;min-width:0;border:0;outline:none;background:none;color:var(--text);font-size:12px}.command-hint{padding:13px 14px 5px;font:8px var(--mono);letter-spacing:.7px;color:#748399}.command-option{width:100%;border:0;background:none;padding:9px 14px;display:flex;align-items:center;gap:10px;text-align:left;color:#bdc8d5;font-size:10px}.command-option:hover{background:#1c2836}.command-option>span{font-size:14px;color:#6ab8d5}.command-option kbd{margin-left:auto;font:8px var(--mono);color:#76859a}.command-footer{border-top:1px solid var(--line);padding:9px 14px;color:#79889d;font-size:8px}.command-footer span{float:right}.toast{position:fixed;z-index:60;right:22px;bottom:22px;padding:11px 15px;border:1px solid #295741;border-radius:6px;background:#13251d;box-shadow:var(--shadow);display:flex;gap:8px;align-items:center;color:#c7f2d8;font-size:10px;animation:toast-in .2s ease}.toast>span:first-child{color:var(--green)}@keyframes toast-in{from{transform:translateY(8px);opacity:0}to{transform:none;opacity:1}}.new-ticket-dialog{position:relative;padding:21px}.dialog-close{position:absolute;right:14px;top:11px;border:0;background:none;color:#8996a8;font-size:20px}.new-ticket-dialog .eyebrow{margin-bottom:6px}.new-ticket-dialog h2{font-size:18px;margin:0 0 3px}.new-ticket-dialog>p{font-size:10px;color:var(--muted);margin:0 0 18px}.new-ticket-dialog label{display:grid;gap:5px;font-size:9px;color:#aab5c3;margin-bottom:12px}.new-ticket-dialog input,.new-ticket-dialog select{height:33px;border:1px solid var(--line);border-radius:4px;background:#0e141f;color:#d5dee8;padding:0 9px;font-size:9px;outline:none}.new-ticket-dialog input::placeholder{color:#66758a}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.dialog-actions{display:flex;justify-content:flex-end;gap:7px;padding-top:6px}
body.light-theme{color-scheme:light;--bg:#f2f5f9;--sidebar:#fff;--panel:#fff;--panel2:#f6f8fb;--panel3:#eef2f7;--line:#dce3ec;--line-soft:#e8edf3;--text:#192332;--muted:#617086;--dim:#748196;--shadow:0 14px 40px #14233a18}body.light-theme .topbar{background:#f5f7faed}body.light-theme .breadcrumbs strong{color:#293649}body.light-theme .brand-copy strong{color:#172335}body.light-theme .tenant-picker,body.light-theme .integration-card{background:#f8fafc}body.light-theme .nav-item.active{background:#eaf7fb;color:#087ca0}body.light-theme .metric-value,body.light-theme .monitor-stat strong{color:#172332}body.light-theme .alert-banner{background:linear-gradient(90deg,#fff2f1,#fff9f6);border-color:#f0c7c6}body.light-theme .alert-copy strong{color:#9d3138}body.light-theme .alert-copy span{color:#83545b}body.light-theme .alert-copy b{color:#532b30}body.light-theme .alert-symbol{background:#f8dddd;color:#bd3640}body.light-theme .alert-action{color:#b43b43}body.light-theme .alert-close{color:#a46e72}body.light-theme .topo-node,body.light-theme .topology-selection{background:#fff}body.light-theme .topology-canvas{background:#f8fafc}body.light-theme .map-grid{background-image:linear-gradient(#dce5ee 1px,transparent 1px),linear-gradient(90deg,#dce5ee 1px,transparent 1px)}body.light-theme .kanban-column{background:#edf1f6}body.light-theme .kanban-card{background:#fff}body.light-theme .conversation-layout{background:#fff}body.light-theme .chat-composer input{background:#f6f8fb}body.light-theme .incoming{background:#f0f3f7}body.light-theme .incoming p{color:#344153}body.light-theme .outgoing{background:#e3f4f9}body.light-theme .outgoing p{color:#264755}body.light-theme .bot-note{background:#f3f0fc}body.light-theme .command-modal,body.light-theme .new-ticket-dialog{background:#fff}body.light-theme .command-search input{color:#192332}body.light-theme .new-ticket-dialog input,body.light-theme .new-ticket-dialog select{background:#f7f9fb;color:#263447}body.light-theme thead th{background:#f6f8fa}body.light-theme .chart-gridlines i{border-color:#dce3eb}body.light-theme .chart-y-labels,body.light-theme .chart-x-labels{color:#7a8798}body.light-theme .chart-tooltip{background:#fff}body.light-theme .chart-tooltip strong{color:#087e9c}body.light-theme .chart-tooltip span{color:#68768a}body.light-theme .statuspage-banner{background:#edfaf2;border-color:#cbe9d6}body.light-theme .statuspage-banner strong{color:#246840}body.light-theme .statuspage-banner p{color:#5c8c70}

@media(max-width:1250px){.content-area{padding-left:20px;padding-right:20px}.topbar{padding:0 20px}.sidebar{width:226px}.main-area{margin-left:226px}.dashboard-grid,.lower-grid{grid-template-columns:minmax(0,1.55fr) minmax(280px,1fr)}.search-trigger{width:240px}.topbar-actions{gap:11px}.conversation-layout{grid-template-columns:220px minmax(280px,1fr)}.customer-context{display:none}.topology-selection{width:190px}.node-customer{display:none}}
@media(max-width:1000px){.sidebar{width:205px;padding-left:9px;padding-right:9px}.main-area{margin-left:205px}.topbar{padding:0 15px}.content-area{padding:21px 15px 10px}.system-pill span:last-child{display:none}.search-trigger{width:210px}.dashboard-grid,.lower-grid,.monitor-grid{grid-template-columns:1fr}.status-panel{min-height:0}.region-list{display:grid;grid-template-columns:1fr 1fr;column-gap:18px}.traffic-panel{min-height:270px}.status-panel .region-row:nth-child(3){border-bottom:0}.conversation-layout{grid-template-columns:205px minmax(250px,1fr)}.monitor-stat-grid{gap:7px}.metric-grid{gap:8px}}
@media(max-width:720px){.sidebar{padding-top:max(19px,env(safe-area-inset-top));padding-bottom:max(13px,env(safe-area-inset-bottom))}.conversation-back{display:inline-grid!important;margin-left:-6px}body{min-width:340px}.sidebar{transform:translateX(-100%);transition:transform .2s ease;box-shadow:var(--shadow);width:255px}.sidebar.mobile-open{transform:translateX(0)}.main-area{margin-left:0}.topbar{display:none}.mobile-header{position:sticky;top:0;z-index:12;height:50px;background:var(--bg);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 12px}.mobile-header .icon-button{font-size:16px}.content-area{padding:17px 12px 9px}.page-heading{align-items:flex-start;margin-bottom:15px}.page-heading h1{font-size:20px}.page-heading p{font-size:10px;max-width:270px}.heading-actions{gap:5px}.heading-actions .button{height:29px;padding:0 8px;font-size:9px}.heading-actions #refresh-button{font-size:0;min-width:30px}.heading-actions #refresh-button span{font-size:15px}.metric-grid,.monitor-stat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}.metric-card{padding:10px}.metric-top{font-size:9px}.metric-icon{height:22px;width:22px}.metric-value{font-size:21px;margin:7px 0 4px}.metric-context{display:block;margin:3px 0 0}.metric-foot{font-size:8px}.sparkline{width:53px}.alert-banner{align-items:flex-start;gap:8px;padding:9px}.alert-copy span{line-height:1.4}.alert-duration{display:none}.alert-action{font-size:0;align-self:center}.alert-action span{font-size:16px}.alert-close{align-self:flex-start}.dashboard-grid,.lower-grid{gap:9px;margin-bottom:9px}.panel-heading{padding:12px 11px 0}.panel-heading h2{font-size:11px}.panel-heading p{font-size:8px}.chart-controls{gap:7px}.chart-controls .legend{display:none}.select-control{max-width:125px;height:27px;font-size:8px}.chart-summary{gap:14px;margin:13px 11px 2px}.summary-label{font-size:7px}.chart-summary strong{font-size:12px}.chart-summary small{font-size:8px}.traffic-chart{padding-left:44px;padding-right:10px;height:132px}.chart-y-labels{font-size:7px;width:34px}.status-panel .panel-heading{align-items:flex-start}.region-summary{margin-top:9px;padding:10px 11px 7px;font-size:8px}.region-list{padding:0 11px}.region-row{gap:6px;padding:9px 0}.region-icon{width:23px;height:23px}.region-info{min-width:0}.region-info strong{font-size:9px}.region-info small{font-size:7px}.region-health{width:49px}.region-health b{font-size:8px}.panel-footnote{padding:8px 11px}.lower-grid .panel-heading{padding-bottom:9px}.incidents-panel,.activity-panel{min-height:0}.incidents-panel table{min-width:700px}.incidents-panel tbody td{padding:8px}.activity-list{padding:0 11px}.activity-item{padding:8px 0}.page-footer{font-size:7px;gap:8px;align-items:flex-start}.page-footer span:last-child{text-align:right}.eyebrow{font-size:8px}.incident-toolbar{align-items:flex-start;flex-direction:column}.toolbar-right{align-self:flex-end}.filter-chips{width:100%}.kanban-board{grid-template-columns:repeat(4,220px)}.conversation-layout{height:calc(100dvh - 123px);min-height:490px;grid-template-columns:1fr}.conversation-list{display:none}.conversation-layout.show-list .conversation-list{display:block;position:absolute;z-index:4;inset:0;background:var(--panel);width:min(300px,85vw);box-shadow:var(--shadow)}.conversation-layout.show-list .chat-area{display:none}.conversation-layout{position:relative}.conversation-layout:not(.show-list) .chat-area{display:flex}.chat-head{height:49px;padding:0 10px}.chat-messages{padding:12px}.message{max-width:90%}.chat-context{padding:0 10px}.monitor-stat{padding:10px}.monitor-stat strong{font-size:19px;margin:7px 0}.monitor-stat>span{font-size:8px}.monitor-stat small{font-size:7px}.monitor-grid{gap:9px}.device-panel .table-pagination{min-width:700px}.topology-toolbar{align-items:flex-start;gap:10px;flex-direction:column}.topology-legend{gap:10px;flex-wrap:wrap;font-size:8px}.topology-canvas{height:500px}.topology-selection{right:7px;top:7px;width:158px;padding:9px}.topology-selection .selection-stats{gap:2px}.selection-stats span{font-size:6px}.selection-stats b{font-size:7px}.topology-selection .button{white-space:normal;height:auto;min-height:27px}.topo-node{width:143px;padding-left:30px}.topo-node strong{font-size:7px}.topo-node>small,.node-health{font-size:6px}.node-internet,.node-core{left:calc(50% - 71px)}.node-mty{left:calc(18% - 71px)}.node-cdmx{left:calc(82% - 71px)}.node-gdl{left:calc(32% - 71px)}.node-qro{left:calc(68% - 71px)}.node-customer{display:none}.placeholder-grid{grid-template-columns:1fr}.compact-metrics .metric-card{min-height:98px}.report-row{grid-template-columns:85px 1fr 58px;gap:6px}.statuspage-banner{align-items:flex-start;flex-wrap:wrap;padding:11px}.statuspage-banner .text-link{margin-left:41px}.status-component-row{font-size:8px;padding:11px}.modal-backdrop{padding-top:9vh}.toast{left:12px;right:12px;bottom:12px;justify-content:center}}
@media(max-width:420px){.heading-actions #new-incident,.heading-actions #new-incident-2{font-size:0;width:31px;padding:0}.heading-actions #new-incident span,.heading-actions #new-incident-2 span{font-size:15px}.metric-context{font-size:8px}.region-info small{max-width:95px;overflow:hidden;text-overflow:ellipsis}.chart-summary{gap:9px}.chart-summary strong{font-size:11px}.chart-tooltip{left:58%}.page-footer{flex-direction:column}.page-footer span:last-child{text-align:left}.topology-selection{width:144px}.topo-node{width:132px;padding-left:28px}.node-internet,.node-core{left:calc(50% - 66px)}.node-mty{left:calc(15% - 66px)}.node-cdmx{left:calc(85% - 66px)}.node-gdl{left:calc(30% - 66px)}.node-qro{left:calc(70% - 66px)}}
/* Real data views */
.conversation-layout{grid-template-columns:minmax(210px,300px) minmax(0,1fr)!important}
.conversation-layout .chat-panel{display:flex;flex-direction:column;min-width:0}
.conversation-layout .chat-messages{flex:1;overflow:auto}
.conversation-layout .chat-composer{display:none}
.conversation-person{width:100%;display:block;text-align:left;border:0;border-bottom:1px solid var(--line-soft);background:transparent;color:var(--text);padding:12px}
.conversation-person:hover{background:var(--panel2)}
.conversation-person small{display:block;color:var(--muted);margin-top:4px}
.conversation-person p{margin:5px 0 0;color:var(--muted)}
.integration-state{font-size:8px;color:var(--muted);margin-left:auto}
.chat-composer{display:flex;align-items:center;gap:8px;padding:10px;border-top:1px solid var(--line)}
.integration-setup{padding:18px;display:grid;grid-template-columns:minmax(0,1.5fr) minmax(260px,1fr);gap:24px}
.integration-setup form{display:grid;gap:13px}
.integration-setup label{display:grid;gap:6px;color:var(--muted);font-size:10px}
.integration-setup input,.integration-setup select{height:36px;padding:0 10px;border:1px solid var(--line);border-radius:4px;background:var(--panel2);color:var(--text)}
.integration-setup .form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.webhook-info{padding:14px;border:1px solid var(--line);border-radius:6px;background:var(--panel2);align-self:start}
.webhook-info h2{font-size:13px;margin:0 0 8px}
.webhook-info p{font-size:10px;color:var(--muted);overflow-wrap:anywhere}
.webhook-info code{font-family:var(--mono);font-size:10px;color:var(--cyan)}
@media(max-width:800px){.integration-setup{grid-template-columns:1fr}.integration-setup .form-row{grid-template-columns:1fr}}